Willis Street Physiotherapy Pricing and Terms & Conditions

If your discomfort, pain or injury is accepted as an accident by ACC, then they will fund some of your treatment costs.

You can come directly to us whether or not the injury is covered by ACC. You do not need to see your GP first. If we have any concerns about your injury at any stage then we will contact your GP. You will need to give full details of the accident and complete an ACC form. We will advise you of whether your claim is likely to be accepted by ACC and will provide all the paperwork.

If necessary we can also directly refer you for private x-rays or ultrasound scans, if we feel this to be appropriate in the management of your injury. If your injury is accepted by ACC then they will also contribute to the cost of these investigations.

Our co-payments are:

ACC initial 40 min assessment and treatment $45
ACC follow-up 20 min assessment and treatment $30

We are also able to help you if your problem is not covered by ACC

Private initial 40 min assessment and treatment $70
Private follow-up 20 min assessment and treatment $55

We offer same or next day appointments. Book an appointment online today.

Why the co-payment?

The funding ACC offers physiotherapists is not adequate to cover the fees of running an expert physiotherapy clinic in the centre of the city.

Willis Street Physiotherapy differs from some more general physiotherapy clinics because of the significant experience of both practitioners.

This experience, together with the robust clinical governance methods used at the clinic, enables accurate diagnosis, appropriate and prompt onward referral (where necessary) and effective treatment. The co-payment is currently necessary in order to be able to offer this level of service.

The New Zealand Society of Physiotherapists are campaigning to improve ACC funding, which would enable us to reduce or remove the co-payment in the future.

As we have other clients that are wishing to see us also, we would please ask that you give at least 24 hours notice if you cannot attend your appointment.

We may have to charge a 50% late notification fee if you fail to give us this notification.

If you fail to attend then we reserve the right to charge a 100% 'Did Not Attend' fee.

So please let us know if you cannot make your appointment.